Our world continues to face the unprecedented effects of the COVID-19 virus. Countries are put in mandatory lockdown, borders are closing, rising number of sick individuals, and of course loss of lives. We are going through scary times indeed.
Many businesses have started to implement a work-from-home policy so as to keep their employees safe from the pandemic. It can be a unique challenge and experience to turn to a work-from-home practice, especially during these times of pandemic. For managers, here are some of the key points to consider when working from home and managing your teams:
1. Increase the Frequency of Team Meetings
This will help the whole team to stay connected. You can introduce the groups through chatting apps such as Slack or WhatsApp that will bring the whole team into the discussion when someone has something to ask or say. Also, you can increase the frequency of one-on-one communication with the team members than you would typically have. This can be a good replacement for a quick stop to your team member’s desk to check out how is everything going during the day. Remember that these calls can be informal so the team won’t feel micromanaged.
2. Give Adjustment Enough Time During the Learning Process
Transitioning to a work-from-home culture can be a totally new experience for your employees. They have always worked in the office, and they might need enough time to adjust to the new working environment. To succeed in this, be open and invite dialogue with your team on what is working and what is not during this time. Questions like meetings schedule, check-in, and check-out calls need to be put into consideration for everyone to be comfortable with.
3. Recognize that your Team Might be Balancing Home Care While Working.
This can be the time when a work-done is important than how it is done. If possible, it is essential to let your employees figure out how they can deliver their work during these times. For the roles that require formalities, for example, those that require clients’ service, or customer services, engage your employees on the best possible ways for their work to be done. Ensure that you come up with the best possible way for them to balance their kids and family at home and deliver to clients as well.
4. Prioritize your Team Emotional Needs
Emotional and social needs can almost certain to increase during the lockdown. This is a scary time, and your employees might be worried about a lot of things — their jobs, health, and loved ones. It is very crucial to support them and ensure that they don’t feel abandoned or used by the company during these times. You can do this by setting up regular meetings that focus on wellbeing only. It can be a virtual morning coffee or evening team that goes with a discussion about their families, how they feel about the whole situation, and stories around their areas about COVID19.
5. Embrace Online Education
Lastly, remember that education is not limited to the office. The training is vital to ensure you engage and retain your organization’s workforce. Online job-related training from credible organizations such as LinkedIn Learning and Linda Education will influence your team’s decision to stay at the job. Research shows that about 70% of employees indicated that job-related training and development opportunities influenced their decision to stay at their job.
It is important to think creatively to accommodate the changing needs of your organization workforce during this pandemic. At BrighterMonday, we are supporting businesses to ensure that they survive during the COVID19 pandemic. Employers can post free job listings for 3 months. So, if you need the right people to steer you beyond these challenging times, you can hire them with ease.
Watch more from Lucy Mbwana, the HR at BrighterMonday Tanzania