5 Tips for Conducting Successful Remote Interviews

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The new norms are here and employees are working remotely from home more than ever before. The COVID-19 has forced companies to implement the work-from-home policy  — including hiring managers. This has led to remote job interviews becoming increasingly common. 

Here are tips and best practices for hiring managers conducting successful remote interviews.

1. Test your Technology

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Before the interview day, conduct a technical test run of your conferencing platform. Test for the quality of audio and video equipment to be used. Technology can sometimes be unpredictable, so you need to test it prior to the event. Ensure that the video and audio are working properly. You can invite a colleague to join the test meeting one day before. Also, make sure that you test for internet speed, etc. 

  1. Don’t Go in Unprepared.

Remote interviews require good preparation. As the interviewer, it is important to set expectations with the candidate beforehand about the interview details. Figure out who will place the call, meeting platform you’ll use, time, link to join the call. Also, give the interviewee the names and titles of any other colleagues who will be joining the call. This will help to put the candidate at the comfort and make the entire interview run more smoothly. 

  1. Avoid Distractions.

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During the remote interview when working from home, you need to ensure that you are able to give the candidate your full attention. If you are staying at home, ask your family or roommates for a quiet environment for the length of the interview. Remember to also put into silence mode your mobile phones and notifications from apps like WhatsApp, Slack, and Gmail. Remember to check your internet connection prior to the call so that you don’t get disconnected during the interview.

  1. Test Candidates’ Skills Before Interviewing Them

Some roles such as programming receive a lot of applications. You can not interview all of the applicants who have applied to that job. To make your work easier, you can use the Skills Assessment Tool that will help you to filter and remain with only the best candidate available for the interview. You can read more about Skills Assessment by using this link.

  1. Be Ready for Technical Hindrance

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The backup plan is important in remote interviews. If the technical glitches start to show from the start, for example, video or audio error, always be prepared to switch smoothly into the simple modes, such as phone interviews. Avoid taking too long time trying to fix the initial difficulty without any note to the candidate as it will make them nervous. You can also inform them in advance that they should as well be flexible to switch the interview apps in case problem occurs, example, if Zoom call is not working, you can switch to WhatsApp or Skype

You can read more about how you can manage your workforce through the COVID-19 and beyond on the latest released BrighterMonday Employer Handbook. The handbook aims to assist HR practitioners with HR best practices during this recovery period.

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Mustapha Mosha
Mustapha Ally is a Community Marketing Manager at Zoom Tanzania and BrighterMonday Tanzania. He loves digital marketing social media