Duties and responsibilities.
Follow up on, collect and allocate payments.
Carry out billing, collection and reporting activities according to specific deadlines.
Perform account reconciliation.
Prepare monthly reports on accounts receivables statuses.
Act as a sales and marketing person where needed.
Monitor customer account details for non- payments, delayed payments and other irregularities.
Research and resolve payment discrepancies.
Maintain accounts receivable customer files and records.
Investigate and resolve customer queries.
Collect feedback from customers regarding the company's services.
Develop a recovery system and initiate collection efforts.
Communicate with customers via phone, email or personally.
Knowledge of accounts receivable.
Knowledge of general bookkeeping procedures and accounting principals.
1-year accounts receivable and general accounting experience or similar field.
Attention to detail and accuracy.
Good verbal and written communication skills.
Problem analysis and problem-solving skills.
Customer service skills.
Minimum Diploma in Finance, Accounting, Business Administration or similar field.