Rest of Tanzania Full Time Hospitality & Leisure
TSh Confidential
1 week ago

Job Summary

The Human Resources head oversee the daily operation of the Human Resources office. Responsible for areas of Recruiting, Employee Relations, Benefits,

  • Qualification Level: Bachelor
  • Experience Level: Management level
  • Experience Length: 3 years

Job Description

HR Manager Duties and Responsibilities:

  • To ensure that the company HR operational policies and processes are adhered to and continually improved.
  • To assist in all activities concerning the sourcing & recruitment of staff, performance management, staff discipline and HR administration.
  • To coordinate all matters of employee work permits and visas.
  • To coordinate and / or conduct departmental training and conduct new hire hotel orientation program. 
  • Implement corporate policies and procedures on compensation, incentive, bonus and benefits.
  • Continually assesses employee morale by analyzing absenteeism and turnover records, lateness and resignations.
  • Coordinate and oversee all matters related to staff accommodation, facilities, and transport.
  • Coordinates, controls and inspects employees accommodation, staff canteen, rest rooms etc. ensuring it is of the highest possible standard of cleanliness and comfort.
  • Coordinate employee wellness and safety programs.
  • Conduct needs analysis, develop, implement, and monitor training programs and materials.
  • Encourages a good standard of employee conduct and behavior and coordinates disciplinary procedure as and when necessary.
  • Ensures appraisals are carried out for every employee every 12 months or as per hotels management policy, and also reviews all appraisals and follows up on development needs, if required.
  • Assist in communication of key messages to all staff.
  • Assist in recruitment and hiring of all employee.
  • Ability to remain calm and courteous in demanding situations.
  • Assists other department heads / HOD's in the formulation of HR policies and procedures for their respective departments.
  • Assists with and ensures that all procedures concerning promotion, transfer and staff resignation is carried on within Company policy and also within legal boundaries.
  • Assists in developing and conducting management training on a variety of leadership and HR topics.
  • Assists in overseeing preparation of reports required by government agencies.
  • Oversee Workers Compensation programs, ensuring claims and reports are submitted in a timely basis.
  • Support operational efforts through proper staffing and training of associates.
  • Assist with planning, coordinating and executing employee activities and events, including monthly staff meeting, food festivals, annual picnic, holiday party, Wellness Fair, farewell party, community services etc.
  • Issue staff or training experience and conduct certificates.
  • Assists in the administration of the Hotel's social and staff benefit programs Eg: Employee of the Month, Leader of the Month, and other staff incentives.
  • Provide guidance to the leadership team regarding employee morale, employee relations, coaching, counselling and discipline.
  • Promote employee communication activities and channels, to encourage and enable feedback from staff.
  • Maintain a positive relationship with staff representatives and ensure any employee grievances are monitored and resolved.
  • Responsible for all back office and administration tasks of the department.
  • Oversee the management of the recruiting process including position management, advertising, working with community agencies.
  • Develops and maintains confidential departmental staff and associated files, documents, pay scale details and/or other important databases. 

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