Implementation engineer for an e-bus product (booking engine)

Dar es Salaam Full Time Technology & Communication TSh 2,000,001 - 2,500,000
2 weeks ago

Job Summary

A client is seeking to hire a qualified candidate for the position of an Implementation Engineer for an E-Bus Product (Booking engine)

  • Qualification Level: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

You will diagnose and troubleshoot the Booking engine’s problems as well as maintain and optimize the system.


  • Work on bug fixing and improving the booking engine’s performance
  • Maintain, manage and upgrade the booking engine.
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency
  • Ask users targeted questions to quickly understand the root of the problem
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers team)
  • Provide prompt and accurate feedback to users of the the booking engine
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Document technical knowledge in the form of notes and manuals


  • Proven work experience with software development, testing and maintenance
  • Ability to diagnose and troubleshoot software issues
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field

Salary: 2,500,000 TSH


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