Implementation engineer for e-bus product (application)

Dar es Salaam Full Time Technology & Communication TSh 2,000,001 - 2,500,000
2 weeks ago

Job Summary

A client is seeking to recruit an implementation engineer for an Application.

  • Qualification Level: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

You will diagnose and troubleshoot application software problems as well as maintain and optimize the application.

Responsibilities

  • Work on bug fixing and improving application performance
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency
  • Ask users targeted questions to quickly understand the root of the problem
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers team)
  • Provide prompt and accurate feedback to users of the App
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Document technical knowledge in the form of notes and manuals

Requirements

  • Proven work experience with app development, testing and maintenance
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot application software issues
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
  • Solid understanding of the full app development life cycle.

Salary: 2,500,000 TSH

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