IT Officer (Customer Service Experience)

Job Summary

Looking for a qualified candidate in IT with customer service experience for the position of an IT Officer.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Responsibilities:

  • Select, manage and source information resources, both hard copy and electronic, to meet the company’s and client’s needs.
  • Classify, collate and store information, usually using special computer applications, for easy access and retrieval
  • Create and search databases
  • Conduct information audits
  • Develop and manage electronic resources using, for example, online databases and content management systems
  • Write and edit reports, publications and website contents
  • Develop and manage internal information resources and networks via intranet sites
  • Design and host for the web
  • Oversee the development of new information systems
  • Respond to enquirers’ requests using electronic and printed resources
  • Publicize and market services, through publicity material, demonstrations, presentations and/or social media
  • Develop Software and Applications to easy company and clients operations
  • Provide training and advice to colleagues, and sometimes clients, on the use of electronic information services

Qualification :

Degree in Information & Technology, Computer Science, Computer Engineering or its equivalent.

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