Job Summary

Receptionist will be responsible for attending clients and visitors to our office

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Title:                             Receptionist

Reporting to:             Administration Officer

Location:                    Dar es Salaam.


Pact Overview:

At the heart of Pact is the promise of a better tomorrow. The promise of a healthy life. Of a decent livelihood. Of sustainable natural resources that benefit communities. Now more than ever in its 42-year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.

Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development. Pact Tanzania is a field office of “Pact” an international non-governmental and non-profit making organization with its headquarters in Washington DC. Pact Tanzania exists to build local capacity to enable systematic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy and enjoy the benefit nature provides.

Position purpose:

 Receptionist will be responsible for greeting clients and visitors to our office. The Receptionist will be in charge of giving clients/visitors directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages.


Specific Duties and Responsibilities:

·         Greet clients and visitors with a positive, helpful attitude.

·         Assisting clients and visitors in finding their way around the office.

·         Answering phones in a professional manner, and routing calls as necessary.

·         Provide excellent customer service.

·         Scheduling appointments.

·        Any other work-related duties as directed by the Immediate Supervisor.

 Qualifications, experience and skills                     

·To be successful in this role, you will need excellent written and verbal communication skills in English and Swahili;

 · Competency in Microsoft Office applications such as Word and Excel.

 ·Prior experience as a receptionist is also helpful.

 ·Diploma or bachelor’s degree in related field or equivalent qualifications.

 ·Have strong analytical skills and be capable of solving problems.

 ·Good networking skills, sound judgement and the ability to extract, interpret and present information and data.

 ·Good time management skills

 ·Consistent, professional dress and manner.

 ·Confidentiality and integrity

 ·Good public relations skills.

 ·Able to contribute positively as part of a team, helping out with various tasks as required

Qualified women are strongly encouraged to apply.

 To learn more about Pact Tanzania visit:

 Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

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