Detailed description of the main tasksperformed by the job holder
- Ensuring Sales reps retention - team attrition rate should be less than 15%.
- Ensure that there is growth in the number of actual reps
- Ensure that there is growth in the number of active reps
- Ensure continuous and thorough training of sales reps through E-learning and Branch Managers & Team leaders and working with the Training Manager.
- Motivation, mentoring and ensuring high energy levels of the teams in all the branches.
- Sales and recruitment target achievement.
- Sourcing for new business in the Zone.
- Ensure 95% collection rates in conjunction with report from Sales Reps Portfolio Performance from the Sales Analyst.
- Ensure that Loan rejection rate is below 10% on a monthly basis.
- Timely submission of reports that is sales, tent, cycle plan & Market penetration report and Zone status reports.
- Maintaining Zone inventory/assets according to the existing lists.
- Oversee office operation and administrative functions to ensure compliance.
- Oversee and manage the use of the marketing Van by the driver.
- Master and ensure the use of Market force, E learning and Mambu in the Zone.
- People management regarding HR issues in the Zone via reports.
- Oversee the implementation of quality management system (QMS) in Zone.
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