Channel Manager: Mobile

Job Summary

The Job holder will be responsible for the revenue growth, management of channel infrastructure and growth of mobile device market share.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

  • Channel Management (70%)

    • Growth Revenue

      • To achieve set mobile sales and retention targets based on the business plan,

      • Develop and implement sales strategies,

      • Planning, forecasting and execution of sales plans,

      • Achieve growth and sales targets, building a sustainable revenue channel, ensuring d.light’s competitive advantage is maintained.

    • Business Development

      • Locate or propose potential business opportunities and customers,

      • Develop and drive business plans in line with customers needs,

      • Develop and maintain relationships with key business partners in the country.

    • Trade Marketing

      • Liaise with the marketing team, making recommendations and providing relevant, specific guidance and inputs in line with marketing objectives and brand print,

      • Track market developments, competitor activity and gather market intelligence for future marketing investment.

    • Channel Operations

      • Responsible for distributor, channel and Field Force teams’ relationship management i.e. Memorandum of Understanding, Regional Channel Executives, Zonal Channel Coordinators and Aftersales Technicians and Authorized Service Centres,

      • Produce periodic business performance reports,

      • Training of promoters and resellers on how to effectively sell the product,

      • Communication of all activities with channel partners.

  • Category Management (30%)

    • S/he will be the subject matter expert in the mobile category.

    • S/he will lead and execute category management projects in the region which includes supporting introduction of new products to market by analyzing proposed product requirements and product development programs; preparing ROI analyses; support products development team in the Regional and National office team with insights and market nuances.

    • S/he recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.


  • Delivery of category 

  • Delivery of Sales Volumes targets

  • Delivery and Management  of devices channel  infrastructure

  • Delivery of Market share

Desired Skills and Experience 

  • Bachelor’s degree 

  • 5 – 6 years’ experience devices management and distribution

  • Ability to think creatively and innovatively

  • Comfortable operating independently

  • Excellent communication and presentation skills

  • Strong commercial background and good business acumen

  • Superior verbal and written communication skills

  • Ability to work with teams, strong interpersonal skills enabling connections with people at various levels of seniority.

  • Passion for social enterprise, development of people and environmental benefits.

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