Position Title: Human Resources Officer
Location: Dar es Salaam
Title: Human Resources
At the heart of Pact is the
promise of a better tomorrow. A nonprofit international development organization founded in
1971, Pact works on the ground in nearly 40 countries to improve the lives of
those who are challenged by poverty and marginalization. We serve these
communities because we envision a world where everyone owns their future. To do
this, we build systemic solutions in partnership with local organizations,
businesses, and governments that create sustainable and resilient communities
where those we serve are heard, capable, and vibrant.
Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance, and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance, and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.
ACHIEVE is a five-year, USAID-funded global cooperative
agreement with the dual objectives of attaining and sustaining the HIV epidemic
control among at-risk and hard to reach pregnant and breastfeeding (PBF) women,
infants, children, and youth, as well as to mitigate the impact of HIV/ AIDS
and prevent HIV transmission among these populations, and supporting the transition of prime funding and implementation to capable local partners in
order to meet the PEPFAR goal of 70% of funding to local partners.
ACHIEVE has been funded by USAID in Tanzania to implement a four-year activity which aims (1) to improve national- and community-level social welfare systems in order to sustain support for orphans and vulnerable children (OVC) and families affected by HIV; (2) to deliver high-quality services to OVC in assigned regions; and (3) to strengthen the capacity of local organizations to deliver OVC services. ACHIEVE will begin activities in Tanzania in October 2020.
Reporting to the HR Director, the HR Officer will
serve as an active member of the Human Resources Team and be responsible
for providing support for human resource operations within the Pact Tanzania
Human Resources Department to deliver all the end to end HR transactional
services for Pact Tanzania’s ACHIEVE project. This position has the primary
responsibility for providing a wide range of complex and confidential
administrative and project support. The HR Officer must demonstrate initiative,
take ownership of responsibilities, and complete projects with positive
results. The HR Officer will coordinate the delivery of HR services for
recruitment, on-boarding, orientation, benefits administration, employment
contract management, staff performance management, staff development, and staff
relations in line with the set organization HR policy, procedures, and
1. Management of Existing Human Resources Processes and Systems:
- Provide support in the management of staff HR operations, processes, and systems to help ensure effective HR service delivery for the ACHIEVE Tanzania project.
- Provide the required input which will support updating the Pact Tanzania Human Resources Information System (HRIS) and ensure 100% data accuracy for all staff data of the ACHIEVE Tanzania project. This includes data for interns, volunteers, and temporary staff of Pact Tanzania.
- Conduct periodic internal audits of HR files to ensure compliance with country statutes and regulations; assist with the compilation of statistics and materials in support of various compliance requirements.
- Maintain Pact Tanzania’s HR records as per the required standards and policies for the ACHIEVE Tanzania project.
- Monitor and update staff employment contracts, position changes, and staff transfers to different areas of Pact Tanzania’s ACHIEVE project as per approved guidelines; ensure effective information flow to the field offices or project sites.
- Perform any other relevant HR Operations duties as assigned by the Human Resources Director.
2. Staffing Support (Recruitment, Orientation, and Onboarding):
- Partner with Pact Tanzania hiring managers of the ACHIEVE Tanzania project and provide HR technical support, coordination, and facilitation of recruitment, orientation, and onboarding services as well as implementing the annual workforce plans. This includes facilitating the orientation process of new staff and ensuring that Pact Tanzania HR key documents are signed and filed as required.
- Participate in staff interview sessions when required and guide the interview panel members on the required compliance of Pact recruitment standards of integrity and transparency.
- Support the Human Resources Director to regularly review, audit, and improve interview reports/minutes and interview assessment tests, tools, and documentation used for the Pact Tanzania recruitment processes in the ACHIEVE Tanzania project.
3. Performance Management:
- Support in the coordination and implementation of Pact Tanzania’s performance management process for all staff of the ACHIEVE Tanzania project. This will include the setting of Objectives and Key Results (OKRs), monthly check-ins and the year-end annual performance reviews, probation performance reviews, end of probation confirmations, and implementation of performance improvement plans (for any poor performers).
- In consultation with the Pact Tanzania HR Director, provide technical HR support to the ACHIEVE Tanzania project staff and line managers in the implementation and understanding of Pact Tanzania's performance management process in accordance with Pact standards. This will also include providing mentoring and support for new Pact Tanzania employees of the ACHIEVE Tanzania project.
- Support the Human Resources Director to consolidate a proposal with analysis for the Pact Tanzania annual merit salary increments based on performance and performance management reports for the ACHIEVE Tanzania project staff.
4. Staff Development:
- Support the Human Resources Director to ensure that the ACHIEVE Tanzania project’s annual staff development plans (from training needs identified) are developed, monitored, and implemented as per the Pact Tanzania staff development policy.
- In collaboration with respective ACHIEVE Tanzania project leaders consolidate, track and report on all Pact Tanzania planned organizational staff development programs in each financial year.
- Support Pact Tanzania line managers and other Pact Tanzania employees with technical guidance on matters related to career development, individual development plans, and other aspects related to Pact Tanzania staff development.
- Facilitate staff capacity building on Pact Tanzania Human Resources related policies and Tanzania labor laws for a healthy and safe working environment.
- Keep records of all trainings given to Pact Tanzania staff.
5. Staff Compensation & Staff Benefits:
- Administer and monitor the various Pact Tanzania staff benefits such as staff medical insurance, staff life assurance, staff leave, staff safety, and staff welfare programs for the ACHIEVE Tanzania project staff.
- Provide any required HR input related to ACHIEVE Tanzania project staff to the HR Director for preparations of monthly payroll for local staff as per the established standards.
6. Staff Relations:
- Provide HR technical guidance to ACHIEVE Tanzania project line managers and staff on employee relations issues, grievance, and disciplinary procedures and promote sound employee relations for staff in Pact Tanzania.
- Coordinate the management of staff disciplinary and grievance issues with support from the Pact Tanzania Human Resources Director.
- When required, work as a secretary to the disciplinary hearing meetings convened at the Pact Tanzania head office or in the field offices as assigned by the Human Resources Director.
- Carry out regular HR field visits as assigned by the Human Resources Director to support addressing staff concerns that may need attention and improve staff engagement in the ACHIEVE Tanzania project.
- Maintain exit interview data for the ACHIEVE Tanzania project, identifying trends, and recommending actions to address concerns.
- Bachelor’s degree in Human Resources or a related field; or an equivalent combination of education, training, and work experience.
- Minimum of four (4) years relevant working experience in human resources and a similar role, preferably with an International NGO.
- Demonstrated ability to be professional, calm, flexible, resilient, solution-oriented, and creative.
- Proficiency in MS Office Suite (Word, Excel, PPT)
- Good understanding of the legal requirements of the United Republic of Tanzania relating to HR, including labor laws and administrative law.
- Good understanding of employment-related statutory requirements, organizational policies, systems and procedures formulation, and management.
- Good Interview, negotiation, listening, and counseling skills.
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
- Excellent planning, coordination, and reporting skills, with the ability to organize a substantial workload comprised of complex, diverse tasks, and responsibilities.
- Ability to maintain confidentiality with a high level of professionalism
- Ability to work in partnership with team members, partner agencies, and community members.
- Excellent written and oral communication abilities in both Kiswahili and English.
- Strong computer literacy and proficiency in MS Office Suite (MS Word, MS Excel, MS PowerPoint, etc. ) and excellent documentation skills are a must.
- Strong analytical skills and strategic planning abilities.
- Minimum of six years’ experience with International NGOs in Tanzania.
- Experience with USAID and/or other NGO operating in a donor-funded environment
- Demonstrated effective interpersonal and creative problem-solving skills
- Demonstrated ethical management practices\Professional-level English language skills (written and oral)
How to Apply:
If you believe you are the ideal person we are looking for, please submit your application letter describing why you are the right candidate for this position, a curriculum vitae detailing your experience, and three (3) professional referees from previous and current place of employment. Please send the application online as only the applications sent online will be reviewed.
Qualified women are strongly encouraged to apply.
The closing date for applications will be Friday: 27th November 2020
Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, citizenship status, genetic information, matriculation, family responsibilities, personal appearance, credit information, tobacco use (except in the workplace), membership in an employee organization, or other protected classifications or non-merit factors.
Only shortlisted candidates will be contacted.
To learn more about Pact Tanzania visit: http://www.pactworld.org/country/tanzania