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Job Summary

Secretaries help to keep an organisation running smoothly, taking care of the administrative and organisational tasks that make the organisation function. The job title ‘administrator’ and ‘secretary’ can be used interchangeably to describe the same role, or ‘secretary’ can be another.

  • Minimum Qualification: Certificate
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements


  • answering calls, taking messages and handling correspondence
  • maintaining diaries and arranging appointments
  • typing, preparing and collating reports
  • filing
  • organising and servicing meetings (producing agendas and taking minutes)
  • liaising with relevant organisations and clients
  • coordinating mail-shots and similar publicity tasks
  • logging or processing bills or expenses
  • acting as a receptionist and/or meeting and greeting clients
  • if more senior, recruiting, training and supervising junior staff.

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